Terms & Conditions
Agreement to Terms
These Terms of Use (“Terms”) govern access to and use of the AlloBiome website (allobiome.com), educational programs, assessment quiz, symptom diary, and all related content and services (collectively, the “Services”). AlloBiome is a brand developed and operated by the New England Institute of Microbiome Science (“NEIMS”).
By accessing or using any AlloBiome Services, individuals agree to be bound by these Terms. If an individual does not agree with any part of these Terms, access to and use of AlloBiome Services must be discontinued immediately.
AlloBiome reserves the right to modify these Terms at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of AlloBiome Services after any modification constitutes acceptance of the updated Terms.
1. Nature of Services
AlloBiome provides structured educational content related to gut health and microbiome science. AlloBiome programs are curated bodies of scientific knowledge compiled from thousands of peer-reviewed research papers, synthesized with the assistance of AI technology, and reviewed by the NEIMS research team.
Program content covers topics including symptom patterns, fermentation dynamics, motility research, gut ecosystem science, evidence-based information about specific supplements (including what published research says about doses and timing), relapse prevention strategies, and dietary research. This information is organized around microbiome patterns that individuals identify with through the AlloBiome assessment quiz and is delivered in a structured, week-by-week format aligned with three educational phases: Remove, Rebuild, and Maintain.
AlloBiome programs consist exclusively of weekly educational emails, supporting digital documents, and access to a daily symptom awareness diary. No physical products, supplements, vitamins, herbs, or materials of any kind are included in the purchase. References to specific supplements, dosages, or protocols within the educational content reflect findings from peer-reviewed scientific literature and are provided for informational purposes only. AlloBiome does not manufacture, distribute, sell, or endorse any supplement products.
AlloBiome Services are educational resources. They are not medical services, clinical programs, or treatment protocols.
2. Educational Content Disclaimer
All content provided through AlloBiome, including program materials, quiz results, newsletter content, website articles, supplement information, and symptom diary tools, is for educational and informational purposes only.
AlloBiome does not:
- Diagnose any disease, condition, or medical disorder
- Prescribe, recommend, or direct any specific course of treatment
- Provide medical advice, clinical guidance, or therapeutic recommendations
- Guarantee any specific health outcomes or results
- Replace the care, judgment, or expertise of a licensed healthcare provider
Content describing supplement dosing, timing, or mechanisms of action reflects what has been reported in published peer-reviewed research. This information is presented as educational material and should not be interpreted as a recommendation or prescription. Individuals should consult with a qualified healthcare provider before making any changes to diet, supplement routines, or health-related practices.
AlloBiome programs have not been evaluated by the U.S. Food and Drug Administration (FDA), Therapeutic Goods Administration (TGA), Medicines and Healthcare products Regulatory Agency (MHRA), or any similar regulatory body.
3. Assessment Quiz
The AlloBiome assessment quiz is an educational tool designed to help individuals identify which body of research-based content may be most relevant to their experience. Quiz results reflect pattern categorization based on published microbiome research. They do not constitute a diagnosis, screening result, or clinical assessment.
Quiz responses are processed through a scoring system that aligns individuals with one of the educational content tracks offered by AlloBiome. The quiz does not evaluate medical conditions, and results should not be used as a substitute for professional medical evaluation.
4. Symptom Diary
The AlloBiome symptom diary is an optional awareness-building tool provided alongside educational program content. It is designed to help individuals develop a clearer understanding of their own patterns over time.
The symptom diary is not a clinical tracking tool, diagnostic instrument, or treatment monitoring system. Entries are for personal awareness only. AlloBiome does not review, analyze, or act upon individual diary entries. Any concerns about symptoms or health patterns should be discussed with a licensed healthcare provider.
5. Program Purchase and Access
5.1 Purchasing
AlloBiome programs are available for purchase through the AlloBiome website. Payment is processed securely through Stripe. By completing a purchase, individuals agree to pay the listed price at the time of purchase. All prices are listed in U.S. dollars unless otherwise indicated.
5.2 Program Delivery
Program content is delivered via email on a weekly schedule aligned with the three-phase educational structure. Delivery begins upon purchase confirmation. Individuals are responsible for providing a valid email address and ensuring that AlloBiome emails are not filtered by spam or junk filters.
5.3 Refund Policy
All purchases of AlloBiome programs are final and non-refundable. AlloBiome programs are digital educational products, and access to program content begins immediately upon purchase. Refunds may be considered only in rare and specific circumstances, including duplicate charges, unauthorized transactions, or confirmed technical failure preventing content delivery. Full details are available in the AlloBiome Refund Policy on the AlloBiome website. By completing a purchase, individuals acknowledge and agree to the terms of the Refund Policy.
5.4 Account Responsibility
Individuals are responsible for maintaining the security of the email address associated with their AlloBiome program. AlloBiome is not responsible for unauthorized access resulting from failure to secure login credentials or email accounts.
6. Acceptable Use
Individuals agree to use AlloBiome Services only for lawful purposes and in accordance with these Terms. The following activities are prohibited:
- Reproducing, distributing, or sharing AlloBiome program content with individuals who have not purchased access
- Using AlloBiome content for commercial purposes, resale, or redistribution without written permission
- Misrepresenting AlloBiome content as medical advice, clinical guidance, or treatment protocols
- Attempting to gain unauthorized access to AlloBiome systems, accounts, or data
- Using automated tools, bots, or scrapers to access or extract content from AlloBiome Services
- Submitting false, misleading, or fraudulent information through the quiz, forms, or any other AlloBiome tool
- Using AlloBiome Services in any way that could damage, disable, or impair the platform
AlloBiome reserves the right to suspend or terminate access to Services for any individual who violates these Terms, without prior notice and without refund.
7. Intellectual Property
All content, materials, and resources provided through AlloBiome Services, including program text, educational materials, quiz design and scoring methodology, website design, graphics, logos, brand names, email content, and symptom diary tools, are the intellectual property of AlloBiome and NEIMS.
These materials are protected by copyright, trademark, and other intellectual property laws. Purchasing an AlloBiome program grants a limited, non-exclusive, non-transferable license to access and use the content for personal educational purposes only.
Individuals may not:
- Copy, reproduce, or duplicate AlloBiome program content in whole or in part
- Distribute, publish, or make available AlloBiome materials to any third party
- Modify, adapt, or create derivative works from AlloBiome content
- Use AlloBiome trademarks, logos, or brand elements without prior written consent
- Remove or alter any copyright, trademark, or proprietary notices from AlloBiome materials
8. Third-Party Content and Links
9. User-Generated Content
10. Disclaimer of Warranties
AlloBiome Services are provided on an “as is” and “as available” basis. AlloBiome and NEIMS make no warranties, express or implied, regarding the Services, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, or non-infringement.
AlloBiome does not warrant that:
- Services will be uninterrupted, error-free, or available at all times
- Content will be complete, current, or free from errors
- Educational content will produce any specific health outcome for any individual
- Results from the assessment quiz will accurately reflect any medical condition
AlloBiome relies on published peer-reviewed research as the foundation for its educational content. Research findings evolve over time, and AlloBiome cannot guarantee that all content reflects the most current state of scientific knowledge at any given moment. AlloBiome makes reasonable efforts to update content regularly.
11. Limitation of Liability
To the fullest extent permitted by applicable law, AlloBiome, NEIMS, and their respective officers, directors, employees, agents, affiliates, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of, or inability to use, AlloBiome Services.
This includes, without limitation, damages arising from:
- Reliance on any educational content provided through AlloBiome Services
- Decisions made based on AlloBiome program content without consulting a healthcare provider
- Any adverse reaction, health outcome, or side effect experienced while using supplements, dietary changes, or practices described in AlloBiome educational content
- Interruption, delay, or failure of Services
- Unauthorized access to or alteration of personal information
In no event shall AlloBiome’s total liability exceed the amount paid by the individual for the specific AlloBiome program or service giving rise to the claim.
12. Indemnification
Individuals agree to indemnify, defend, and hold harmless AlloBiome, NEIMS, and their respective officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
- Violation of these Terms
- Misuse of AlloBiome Services
- Misrepresentation of AlloBiome educational content as medical advice or clinical guidance to any third party
- Any action taken based on AlloBiome content without appropriate consultation with a healthcare professional
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which NEIMS is organized, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms or AlloBiome Services shall first be attempted to be resolved through good-faith negotiation. If a resolution cannot be reached within 30 days, either party may pursue binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the state in which NEIMS is organized.
Both parties agree to waive any right to a jury trial and to participate in class action lawsuits related to AlloBiome Services.
14. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
15. Entire Agreement
16. Contact Information
For questions or concerns regarding these Terms of Use, individuals may contact AlloBiome at:
AlloBiome By NEIMS
New England Institute of Microbiome Science
Email: research@nebiome.com
Website: allobiome.com